General conditions

The terms and conditions detailed below govern the sale of tickets for the Lost Nomads Festival, promoted and organized by FARRA EVENTS, S.L. (hereinafter referred to as “the Organization”). The Organization’s registered office is located at Calle Era Molina, Edf. Filabroz – CP 38530 (Candelaria), with CIF B38962726.

Purchasing a ticket constitutes acceptance of the following conditions:

  1. The Lost Nomads ticket, regardless of its format (paper, wristband, etc.), is valid only for the specified day. No exchanges or refunds are permitted. Each ticket bears a unique QR code that must be safeguarded against copying. Refrain from exposing it or sharing images of it online. Each QR code is valid for a single entry.

  2. THE ORGANIZATION RESERVES THE RIGHT OF ADMISSION for security and public order reasons. This will not involve any form of discrimination. Only tickets in good condition will grant access. Damaged wristbands can be exchanged at the entrance for a €5 fee, provided the QR code and/or RFID chip remains intact.

  3. Proper identification (original ID, driving license, or passport with a recent photo) is required. Copies, theft reports, or manipulated documents will not be accepted.

  4. Recording or filming any portion of the Festival is prohibited. Professional cameras are not allowed.

  5. Large bags, bottles, cans, weapons, or any object deemed dangerous by the Organization are not permitted. Entry will be denied to individuals exhibiting violent behavior or signs of intoxication.

  6. Attendees must be 18 years or older. Access will be denied to those who cannot prove their age or decline registration. No refunds will be provided in such cases.

  7. Attendees consent to potentially appearing in videos or photos taken during the event for promotional purposes.

  8. The Organization reserves the right to make changes to the venue or program without prior notice. This does not warrant a ticket refund.

  9. Tickets purchased from unauthorized vendors are not guaranteed to be genuine. Avoid purchasing tickets from street vendors.

  10. Ticket rights are voided upon leaving the premises or in cases of eviction due to misconduct. No refunds will be provided in these cases.

  11. Event cancellation due to unforeseen circumstances will not guarantee a refund if a new date is announced.

  12. If the event date changes, previously purchased tickets will remain valid. Refunds will not be provided.

  13. In the event of cancellation due to the Organization’s fault, ticket holders may be reimbursed the ticket’s nominal value, minus fees (typically 10%). Transportation, accommodation, and other related expenses are not the responsibility of the Organization.

  14. Ticket resale is prohibited without written consent from the event promoters.

  15. Different festival stages may have limited capacities. Once filled, access will be restricted. The Organization is not liable if attendees are unable to view certain performances due to capacity constraints.

  16. Drinks glasses cost €1. It’s recommended to purchase them with your ticket or bring your own from prior FARRA events.

  17. Tokens or drink vouchers, where applicable, must be used during the event. They can be redeemed up until 20 minutes before the event’s closing time and cannot be exchanged for cash.

  18. By purchasing a ticket, the attendee confirms they have read, understood, and accepted these conditions and acknowledges the rights and obligations contained herein.